Who we are
This policy applies to Northstar Dental Care and to this website. You can reach us at [email protected], by phone at (412) 555-0133, or by mail at 5520 Walnut Street, Suite 300, Pittsburgh, PA 15232.
Information we collect
We only collect what we need to respond to you and provide our services.
- Contact details you give us, such as your name, email address, phone number and address.
- Details about the service you are requesting, entered in quote, booking or contact forms.
- Technical data such as browser type, device and pages visited, collected through cookies you allow.
- Records of our communications with you, including calls, emails and messages.
How we use your information
We use personal information to:
- Respond to enquiries and prepare quotes or appointments.
- Deliver, schedule and follow up on the services you request.
- Send service reminders and, where you have agreed, occasional offers.
- Improve our website and meet our legal and regulatory obligations.
Sharing
We do not sell your personal information. We share it only with trusted providers who help us run our business, such as scheduling, payment and email platforms, and only under agreements that require them to protect it. We may disclose information where the law requires it.
Retention and security
We keep information only as long as we need it for the purposes above or as required by law. We use administrative, technical and physical safeguards appropriate to the sensitivity of the data.
Your choices and rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to opt out of marketing at any time. Contact us using the details above and we will respond within 30 days.
Health information and HIPAA
As a dental practice, Northstar Dental Care is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected health information, including dental records, x-rays, 3D scans, treatment plans and billing records, is handled under our separate Notice of Privacy Practices, which you receive at your first visit and may request at any time.
Please do not submit detailed health information through website forms or email. Our online appointment request collects only what we need to schedule you. Clinical information is gathered through our secure intake link or in person.
- You may request copies of your dental records and images.
- You may ask us to amend information you believe is incorrect.
- You may request confidential communications, such as texts to a specific number only.
- You may file a complaint with our privacy officer or with the U.S. Department of Health and Human Services.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.
This is a demo website with sample content. Northstar Dental Care is a fictional practice. Information on this site is general and is not medical advice. Treatment results vary from person to person. Offers, prices and before and after images are samples.